- Shipping & Delivery
- Once we receive your order, it will be processed the same day and shipped by next business day. Depending on shipping address, your order will be delivered within 2 to 7 business days for all U.S territories. All international orders will take up to 5 to 14 business days depending on distance from U.S. We ship by USPS which means we can basically ship to any address including PO BOX, PSC BOX and international address as well.
- Privacy & Security
- PQC2.com's policy is to respect the privacy of our customers. We do not, and will not sell, or share in any way, any information to any outside parties. We only use information from the customer(s) to process their order(s). Strict guidelines are applied to in order to keep your personal information private.
In an effort to provide the best service to our clients, PQC2.com periodically sends out special offers and discounts via email. At any time you may unsubscribe to our notices by logging in your account and go to subscription menu to turn off email feature.
- Returns & Replacements
- All returns and exchanges are acceptable if you return your received merchandise within 14 business days after receipt of your product(s) in original condition. Please send us an email at Contact Us page if you wish to return or exchange. For all exchange items, you must send us an email prior to sending us merchandise and indicate us which item you wish to exchange with. All returned amount or leftover amount of exchange will be refunded to your bank account within 5 to 7 business days.
- Ordering & Payment
- We accept all payments by in-site web checkout with following credit/debit cards: Visa, Master, American Express and Discovery credit/debit cards. We do not accept any cashier's check or money order at this time. All credit card charges will appear as Hanmeilin Cosmetics, Inc.
- Contact information
- 140 Sylvan Avenue Suite #2-11
Englewood Cliffs, NJ 07632